About us

At AA Wines Ltd, we take your privacy very seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase products via the office or from our online store.

Information we collect

When you visit our website or make a purchase from our online store, we may collect the following personal information:

Your name, email address, and billing and shipping addresses.

  • Your payment information, including credit card numbers, expiration dates, and security codes.
  • Your browsing and purchasing history on our website.
  • Your IP address, browser type, and device type.

How we use your information

We may use your personal information for the following purposes:

  • To process your orders and payments and provide customer support.
  • To personalise your shopping experience and recommend products that may interest you.
  • To send you promotional emails about our products and services, if you have opted in to receive them.
  • To improve our website and services.

Information sharing

We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your information with our trusted partners and service providers who assist us in operating our website and fulfilling orders. These partners may include shipping carriers, payment processors, and marketing platforms.

Cookies and tracking

We use cookies and similar technologies to track your browsing and purchasing activity on our website, and to personalise your shopping experience. You can disable cookies in your browser settings, but this may limit your ability to use certain features of our website.

Security

We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your rights

You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving promotional emails from us by clicking the “unsubscribe” link at the bottom of our emails.

Changes to this policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes by posting a notice on our website or by sending you an email.